FAQs

Vaccine, Testing and Mask Policy

We will have enhanced safety policies related to vaccine, testing or masks based on local guidelines and in accordance with the CDC. Everyone in the theater will be required to wear a mask. Everyone will be required to show proof of vaccination when entering the theater. For those who are not fully vaccinated or still in the process of becoming fully vaccinated, you will be required to provide proof of a negative COVID-19 PCR test that is no more than 72 hours (3 days) old upon admittance to the venue.

You can provide a physical copy of your vaccination card or test results, or a digital version. You do not need to upload anything in advance.

Everyone Age 12 And Older 

Everyone age 12 and older are required to provide proof of COVID-19 vaccination.  

  • This means the day of your event is at least 14 days after your final vaccine dose, which, depending on the type of vaccine, may be one dose or two. 
  • Everyone will be required to wear a mask while inside the venue, except while actively eating or drinking. 

Children Under Age 12 

Children under 12 can attend with a vaccinated adult, but please note: 

  • Children ages 4 to 11 will need to provide proof of a negative COVID-19 test (a PCR test taken within 72 hours of the day of the event). 
  • Children ages 2 to 11 will need to wear masks inside the venue except while actively eating or drinking. 

Tickets for the Chicago Theatre

This year’s Chicago and Online commencement ceremony will utilize the Chicago Theatre’s Ticketmaster app. This is a new process for the Chicago Theatre and us. Some graduates have experienced issues when transferring tickets from the email to the app. Please locate the email from Ticketmaster in your Adler email, access the app and make sure your tickets appear in the app. Do not wait until Sunday morning.

  • Download and open the Ticketmaster app using your Adler email account.  
  • Locate the Ticketmaster email in your Adler email account. You should have received an email on or near October 7.  
  • Graduates will have access to six (6) tickets.
  • Everyone (including infants and children) are required to have a ticket to access the theater, including the graduate. That will leave you with five (5) tickets for guests. 
  • Since you will arrive before your guests, please transfer your tickets to your guests immediately. Do not wait until Sunday morning.
  • Adler cannot coordinate the distribution or sharing of extra tickets.
  • If you need additional tickets or have tickets that will go unused, you may coordinate directly with fellow graduates through the Ticketmaster app. Student Affairs will not have the capability to do that on your behalf.
  • We will be streaming the ceremony online for anyone that cannot be in Chicago for the ceremony.

If you have any issues, please email StudentAffairs@adler.edu, including the text or screenshot of the error message. This email will not be checked after Friday, October 22.

Get the app: Download and open the Ticketmaster app using your Adler email account.  Locate the Ticketmaster email in your Adler email account. You should have received an email on or near October 7. 

Access your tickets: To access your tickets, you will need to click the link from your email message, click the “manage” button, and then proceed to log in. You will then have an option to “Open in App.”

Sharing Tickets: To share your tickets with friends and family, click “Transfer” and follow the prompts. Select your method of transfer. You may send ticket(s) either by phone or email.

What if I don’t have a smartphone? If you do not have a smartphone or your phone is broken, please contact Student Affairs at StudentAffairs@adler.edu to make alternative arrangements.

What if I can’t attend? The ceremony will be live streamed.

Check out the Ticketmaster Tutorial for more details.

Directions, Maps, and Parking: The Chicago Theatre is accessible by CTA trains/buses and METRA. Directions can be found at http://www.thechicagotheatre.com/about/directions-parking.html

Discounted parking vouchers for the InterPark Garage at Randolph/Wabash (20 E. Randolph) will be available in the main lobby of the theater starting at 10:00 a.m., after the ceremony rehearsal, and after the ceremony. The voucher is a sticker you place on your parking ticket. It will allow you to park for 12 hours for $15. You must have your parking ticket with you in order to receive a validation sticker. 

Look for the signs in the main lobby that say “Parking Stickers”.

COMMENCEMENT ARRIVAL

8:00 amStudents arrive at Chicago Theatre (175 N. State Street) and enter through the side entrance, located in the alley on the south side of the theater. The door has a black awning. You will need to show your ticket through the Ticketmaster app and proof of vaccination or a negative Covid PCR test within 72 hours of ceremony. You may need to show ID as well. Please note that there is no formal dressing room available at the theater. There will be extra regalia items available in Chase Lounge in the basement of the theater.
9:00 amStudent rehearsal
10:00 amGuests are invited to enter the auditorium
11:00 amCeremony begins
1:00 pmCeremony ends
  

Attire:  Attire for commencers and guests is business or business casual. 

Personal Items & Valuables: The line-up areas will not be monitored during the ceremony so neither Adler University nor the Chicago Theatre can assume any responsibility for lost or stolen items. If you must bring valuable items to the ceremony, be prepared to carry them with you. Coat check will be available in the main lobby.

Theatre Security: All graduates and guests will enter the theater through metal detectors for security purposes. Please note that balloons, video cameras, monopods/tripods, audio recording devices, flash photography, and cameras with telephoto or zoom lenses, including SLR’s, are not permitted inside the Chicago Theatre at any time.

Photos: The commencement ceremony will be photographed by Grad Images. Graduates may view and purchase photos at www.GradImages.com following the event. Please enter your last name, school name, and graduation year to access your photos.

Diplomas: Individuals attending the ceremony will receive a commemorative diploma cover during the ceremony, but not the actual diploma. All diplomas are mailed directly from the University’s vendor to your address listed in Self-Service at the time your diploma is ordered. It may take up to 12 weeks from the date you receive the confirmation of degree conferral email from the Office of the Registrar for the receipt of your diploma. Please check Self-Service to ensure your mailing address is accurate.

For graduates: note that you will be waiting and walking up and down stairs, including the stairs on and off stage.

Do you or any of your guests require any physical access accommodations to fully participate in the event? For example: will you need to avoid stairs, transfer from a wheelchair, be seated in your wheelchair, have an extra-wide seat, or use a ramp to access the stage?

Contact DisabilityOffice@adler.edu if you or your guests have any disabilities or need to access the space, a seat, the stage and be comfortable as soon as possible. We will reserve seats and make advance arrangements.

The ceremony will have American Sign Language (ASL) interpretation and open captioning for the ceremony. Assistive Listening Devices (ALD’s) with head seats and neck loops will be available. 

Notify DisabilityOffice@adler.edu if you or your guests will need ASL interpretation, captioning or ALD’s as soon as possible. We will reserve seats for anyone who requires these services.

Do you require any other access services due to your disability to fully participate in the Commencement Ceremony other than what was mentioned above? 

Contact DisabilityOffice@adler.edu if you or your guests have any disabilities and need additional accommodations as soon as possible.

COMMENCEMENT DEPARTURE Everyone involved with the Adler University Commencement Ceremony must vacate the Chicago Theatre shortly after 1:00pm so Theatre staff can set up for their next event.  Please retrieve your itemspromptly after the ceremony.  You will not be able to reenter the theatre building after 1:00pm.

Chicago and Online Regalia

Adler will pay for the Graduation Caps & Gowns for 2020 and 2021 grads. (Screenshot of this selection from Josten’s site is below) Your regalia includes gown, cap and tassel, and will be shipped directly to you at the address you specify in your order.

The Office of Student Affairs will order your hood, and you will be hooded on stage during the ceremony.

You get to keep all the regalia – cap, tassel, gown and hood after the ceremony. Order your regalia.

You have the choice to buy custom-made regalia that can be found in the Fine Quality Regalia section. You will have to pay for this more expensive option, and anything else on the Josten’s site you want (jewelry, announcements, custom-made regalia, etc.).

You need to place your order by Thursday, September 16, 2021.  Order your regalia.

If you have questions or issues with your regalia, call Jostens Customer Service at 1-800-854-7464.

Honor Cords for Chicago and Online Graduates

Adler University expects all graduates to have a high GPA, so we do not offer general honors cords.

If you are a member of Psi Chi, you may order graduation chords from the national office via this link Psi Chi Honor Cords link

Please allow at least 7 business days for the cords to be delivered to you. Any questions about ordering cords or becoming a member of Psi Chi can be directed to PsiChi@adler.edu. 

No Longer Attending Commencement

I’m sorry you won’t be able to join us for the commencement ceremony.  The event will be lived-streamed at Adler University Commencement from 11am-1pm Central Time on October 24, so please feel free to participate virtually.  We’re also happy to send you a program from the ceremony which will feature your name.  If you’d like one, please email StudentAffairs@adler.edu  with your current mailing address.  Programs will be mailed out in early November. Congratulations on the completion of your degree!

No Longer Attending Commencement—Request for Regalia

Unfortunately, as indicated on the graduation application, regalia is only provided for students who participate in the commencement ceremony. You are welcome to reach out to Josten’s via the link provided and ask how you can order your own regalia.

No Longer Attending Commencement—Request for Refund

The graduation fee covers the closing out of your student record.  That includes things like a degree audit, financial aid exit counseling, and production and shipping of your diploma which apply to all graduates, regardless of commencement participation.  The commencement ceremony itself and the trappings that come with it (regalia, venue, etc.) are gifted to students who opt to participate in the ceremony.

Chicago and Online Degree Conferral Process

Majority of Adler students complete degree requirements during the summer term, so the processing of graduation audits during this time takes some time. Please allow up to 30 calendar days from the point all degree requirements have been satisfied or 30 calendar days from the point your last grade was posted by your instructor for your degree to be conferred.  Please know that we are working diligently to process your graduation audit. You will receive email notification to your Adler email account once your degree has been posted to your academic record.

Please understand there is no need to reach out letting us know your degree requirements have been completed. Students are automatically in queue for degree conferral once ALL degree requirements (including practicum, internship, submission of your final dissertation to your academic department, and confirmation from your academic program your final dissertation has been accepted) are fulfilled.

If you anticipate beginning a job or post-doc by a specific date, please plan ahead by submitting all degree requirements well in advance of your start date.

The degree completion and conferral dates reflected on your transcript will reflect the date all degree requirements were satisfied (this includes last dates of attendance posted by your instructors for each of your courses, completion of practicum and internship, submission of your final dissertation to your academic department, and confirmation from your academic program your final dissertation has been accepted).

More detailed information can be found on Registrar page on Adler Connect, Pages – FAQS (adler.edu) If you have additional questions, please reach out the Registrar@adler.edu

Change Address

How to request an address change via Self-Service:

  1. Log onto Adler Connect
  2. Go to the Self-Service option
  3. Towards the top of the page, click your Name
  4. Click User Profile
  5. Click on the “Add New Address” option to submit your new address to the Office of the Registrar for processing.

Please note that it can take up to three days for the address change you submitted to be visible in the Student Planner system.  However, if you’ve already waited that long and aren’t seeing the update, please contact Registrar@adler.edu for assistance.